Privacy Policy

At WaffleHost, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Billing and payment details (credit card numbers are never stored)
  • Server usage and performance data
  • Communication records

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process payments and billing
  • Send important service updates
  • Improve our services
  • Respond to support requests

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Third-Party Services

We may use third-party services for analytics, payment processing, and other functions. These services have their own privacy policies.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

9. Contact Us

For privacy-related questions or concerns, contact us at [email protected]

Last updated: December 7, 2024